Tablet and printer setup for restaurant online orders
BiteBuddy helps restaurants receive direct online pickup orders on a store-side tablet and support kitchen or counter prep with a printer workflow, so online orders feel easier to manage during service.
The problem
Online orders only help if your team can receive and process them clearly.
A customer-facing ordering page is only half of the workflow. The restaurant still needs a simple way to see new orders, confirm them, and prepare them during busy service.
BiteBuddy focuses on the store-side workflow too, with tablet order receiving and printer setup support available for eligible restaurants.
The setup
A restaurant-side workflow for receiving direct online orders.
New pickup orders can arrive on a tablet where staff can review order details, customer notes, totals, and pickup timing.
Printer workflow support can help your kitchen or counter team prepare orders more consistently without relying only on phone calls or handwritten notes.
Without a clear receiving workflow
- Staff may miss incoming orders
- Order details can be hard to track
- Kitchen prep can depend on manual copying
- Busy service creates more room for mistakes
- Technical setup becomes a barrier to launch
With BiteBuddy setup support
- Orders visible on a store-side tablet
- Structured order details and pickup times
- Printer workflow for kitchen or counter use
- Local setup help for eligible restaurants
- Launch support instead of DIY-only configuration
Setup process
From ordering page to in-store workflow.
Review your workflow
We look at how your team currently handles pickup orders, counter flow, and kitchen prep.
Prepare the tablet setup
We help configure the restaurant-side order dashboard for receiving direct online orders.
Connect printer workflow
Printer setup can support kitchen slips or counter tickets depending on your needs.
Train and launch
We walk through the basic workflow so your team knows how orders arrive and what to do next.
Best fit
Useful for restaurants that want online orders to fit into real service.
Tablet and printer setup is especially useful when the restaurant wants direct online pickup orders but does not want staff checking emails or manually copying order details.
Workflow features
What the tablet and printer workflow can support.
New order visibility
Staff can see new direct pickup orders through the restaurant-side workflow.
Order details
Display customer name, items, modifiers, notes, totals, and pickup timing.
Accept and manage orders
Support a clear operational flow for reviewing and preparing incoming orders.
Printer support
Use kitchen or counter printing depending on your restaurant setup.
Setup support
Eligible Metro Vancouver restaurants can receive help with initial hardware setup.
Ongoing growth
Once orders are flowing, add loyalty, offers, and customer marketing tools later.
Pricing note
Simple ways to start.
Hardware and setup scope may vary by plan and restaurant needs. Online card payment processing, if enabled, is separate from BiteBuddy service pricing and may require a payment processor account.
Related pages
Keep exploring BiteBuddy
FAQ
Common questions
Do online orders arrive on a tablet?
Yes, BiteBuddy can support a store-side tablet workflow for receiving direct online pickup orders.
Is a printer required?
A printer is not always required, but it can be helpful for kitchen or counter preparation. The best setup depends on your restaurant workflow.
Can BiteBuddy install the hardware?
For eligible Metro Vancouver restaurants, BiteBuddy can help with initial tablet and printer setup.
Does this replace the POS?
No. The tablet and printer workflow can operate as a separate direct online ordering workflow alongside your existing POS.
Can staff see order notes and modifiers?
Yes. Online order details can include items, modifiers, quantities, customer notes, pickup timing, and totals depending on your setup.
What if the printer fails?
The tablet workflow still gives staff order visibility. Printer troubleshooting and setup support depend on the plan and hardware configuration.
Make online orders easier to receive in-store.
BiteBuddy can help prepare the tablet and printer workflow so direct pickup orders fit better into your restaurant operations.