Metro Vancouver restaurant growth

Keep marketplaces.
Own your customers.

Launch direct ordering with local setup, loaned equipment, and repeat-customer tools for Metro Vancouver restaurants.

One-month free trial. Paid options from CA$49/month. Card-processing fees separate.

Cafe staff confirming a direct order on a tablet beside a receipt printer.
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The BiteBuddy advantage

Direct ordering, with the setup and support to make it work.

BiteBuddy helps Metro Vancouver restaurants launch a direct channel, equip the counter, and bring guests back—without turning setup into another job for the team.

  • A direct channel under your restaurant’s name.

    Keep the marketplace channels that help people find you, while giving guests a direct place to order pickup and return.

  • Hardware ready for the counter.

    A tablet and printer are loaned, installed, and tested with your team—no equipment purchase required upfront.

  • Built for the next order, too.

    Use promotions and coupons, with loyalty and automated follow-up available as your direct channel grows.

  • Local support for real operations.

    Metro Vancouver onboarding and practical support for menus, hardware, and the day-to-day ordering flow.

What’s included

Not just a software login.

BiteBuddy combines the ordering experience, the store-side setup, and the support required to get it live.

Talk through your setupSee how tablet & printer setup worksExplore loyalty & email marketing

Simple restaurant website

Branded direct ordering

Menu upload and setup

Tablet and printer loan

Free initial on-site setup

Promotions and coupons

Pay online or at pickup

Local Vancouver support

How launch works

Menu file in. Direct channel out.

  1. Step 01

    Send your basics

    Share your menu and restaurant information in the format you already have.

    A smiling restaurant owner hands a printed menu across a wooden table.
  2. Step 02

    We build the setup

    BiteBuddy prepares your ordering page, menu, and store-side workflow.

    Two team members review a restaurant menu in a warm coworking office.
  3. Step 03

    Install and test

    We set up the tablet and printer, test the flow, and walk your team through it.

    A team member tests a restaurant tablet and receipt printer while the owner watches.
  4. Step 04

    Launch and grow

    Start accepting direct orders and add repeat-customer tools as your channel grows.

    A restaurant owner makes eye contact with a customer while handing over a takeaway order.

Plans and pricing

Choose how you want to start.

Try BiteBuddy free for one month, choose predictable monthly pricing, or use order-based pricing that scales with your direct-order volume.

Monthly

FromCA$49/ month

  • Predictable monthly platform fee
  • Direct ordering, setup, and equipment included
  • Retention features available when needed
  • Adjusted for support and operating needs
Get monthly pricing

Order-based

Up to4%platform fee

  • Fee scales with direct-order volume
  • Direct ordering, setup, and equipment included
  • Retention features available when needed
  • Volume-adjusted rates available
Get order-based pricing

Final pricing may vary based on monthly order volume, support requirements, and operating needs. Online card-processing fees apply separately. Pay-at-pickup is supported.

Customer relationships

Turn first orders into familiar faces.

BiteBuddy helps you welcome new customers, stay in touch, and give regulars more reasons to return—with timely messages, offers, and rewards that are easy to manage.

Welcome new customers.

Send a friendly follow-up after their first order.

  • Email
  • SMS
  • Automation

Keep the conversation going.

Share updates, seasonal campaigns, and offers without starting from scratch.

  • Campaigns
  • Email
  • SMS

Give regulars a reason to return.

Use coupons, loyalty rewards, and timely reminders to make returning easy and rewarding.

  • Coupons
  • Loyalty
  • Automation
A restaurant owner and support specialist reviewing a tablet while a test receipt prints.On-site launch support
Tablet SetupPrinter TestingStaff Onboarding

Local people. Real support.

Built for Metro Vancouver restaurant operations.

BiteBuddy combines remote support with practical local setup help for menus, hardware, and the day-to-day ordering flow.

Service area
Metro Vancouver
Setup model
In-person onboarding
Designed for
Built for restaurant teams, not IT teams.

Frequently asked

Clear answers before you book a call.

The essentials about websites, equipment, payments, and how BiteBuddy fits your existing operation.

Is a restaurant website included?

Yes. BiteBuddy's paid options include a simple restaurant website connected to your branded ordering experience.

Do we need to buy a tablet or printer?

No. Tablet and printer hardware are provided as a loan, with initial setup and installation included.

Can customers pay when they pick up?

Yes. Pay-at-pickup is supported alongside online card payments.

Are card-processing fees included?

Online card-processing fees apply separately. BiteBuddy pricing covers the platform and service layer.

Does BiteBuddy replace our POS?

BiteBuddy is positioned as an add-on direct-ordering and retention channel, not a full replacement for every POS, card-reader, or cash-drawer workflow.

Start with a conversation

See whether BiteBuddy fits your restaurant.

Tell us the basics. We’ll review your current ordering setup and the best starting point for your location.

Quick inquiry

Tell us about your restaurant.

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