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About BiteBuddyMetro Vancouver

Restaurant technology should feel a little more human.

BiteBuddy is a Metro Vancouver team building direct-ordering tools for local restaurants. We believe software should come with a real person to help you set it up.

Read our story

Our story

We didn't just want to build another app.

When we looked at the local restaurant scene, we kept seeing the same gap. Restaurants had more technology choices than ever, but getting those tools running often became another job for the owner.

Online ordering could mean setting up a menu, choosing hardware, connecting a printer, configuring payments, training staff, and then figuring out who to call when something stopped working.

As local builders in Metro Vancouver, we thought independent restaurants deserved a more practical approach: technology that works at the counter, doesn't require replacing everything already in place, and comes with people who can actually help set it up.

In-person setup at a local restaurant: reviewing the tablet while a test receipt prints.
On-site setup with restaurant teams across Metro Vancouver—not a remote ticket queue.

That's why we built BiteBuddy.

The team

A small local team, close to the restaurants we serve.

BiteBuddy was started by a small Metro Vancouver team of BCIT graduates with backgrounds in software development and digital products.

But building restaurant technology quickly taught us that good software is only part of the job. It also has to work at the counter, on the restaurant's network, and for the staff using it during a busy shift.

That's why the people building BiteBuddy stay close to the restaurants using it, from product development to on-site setup and support.

We don't just send you a login.

  1. We bring the hardware

    No upfront hardware purchase for the tablet or printer. We provide them on loan while your BiteBuddy service is active.

  2. We do the heavy lifting

    We come to your restaurant, plug everything in, and make sure the order tickets print properly before we leave.

  3. We keep it simple

    Your team shouldn't need to be technical. We keep the workflow straightforward and walk staff through it in person before launch.

Next step

Let's see if we're a good fit.

We aren't here to force you to rip out your current POS or stop using delivery apps. We just want to help you build your own customer base.

Tell us a bit about how you currently take pickup orders, and we'll show you how BiteBuddy can sit right on your counter and help you grow.

Let's grab a coffeeContact us

BiteBuddy is built and operated by Whitespace Studio LLP in Metro Vancouver, British Columbia.