Online ordering without replacing your POS
BiteBuddy helps local restaurants add a direct pickup ordering channel while keeping their existing POS, delivery apps, and in-store workflow. Send us your menu, and we’ll help set up the ordering page, tablet, printer, and launch process.
The problem
Replacing your POS is a big decision. Starting online orders shouldn’t be.
Many restaurants already have a POS, staff workflow, payment terminal, and counter process that work well enough. But they still need a better way to accept direct pickup orders online.
BiteBuddy is designed for that middle ground: you can keep your current operation and add a direct online ordering channel on top.
The solution
Add a direct pickup ordering channel to your restaurant.
With BiteBuddy, your customers can browse your menu, place a pickup order, and receive confirmation online. On the restaurant side, orders arrive on a tablet and can be printed for the kitchen or counter.
You do not need to replace your existing POS to start. BiteBuddy can run as a separate online ordering workflow for direct pickup orders.
What stays the same
- Your existing POS
- Your in-store payment terminal
- Your counter workflow
- Your delivery app accounts if you still use them
- Your staff’s existing daily routine
What BiteBuddy adds
- Branded online ordering page
- Customer pickup order flow
- Store-side tablet dashboard
- Printer workflow
- Menu setup support
- Optional online card payment
- Optional loyalty, offers, and email marketing
How it works
Send us your menu. We’ll help set up the rest.
Send us your menu
Send your menu as a PDF, photos, screenshots, spreadsheet, document, or website link.
We build your ordering page
We prepare your online menu, categories, item options, pricing, and pickup order flow.
We set up the restaurant workflow
For eligible local restaurants, we help prepare the tablet and printer workflow so orders are easier to receive.
You start taking direct pickup orders
Customers can order directly from your restaurant instead of calling or relying only on third-party apps.
Who it’s for
Built for local restaurants that want to launch online ordering without a full system migration.
This setup is a good fit for small and mid-sized restaurants that want a practical way to start taking direct pickup orders.
Pricing note
Simple ways to start.
BiteBuddy offers monthly plan options and may also offer commission-based pricing for eligible restaurants. Online card payments are optional and may require a separate payment processor account. Standard card processing fees apply separately depending on the provider.
FAQ
Common questions
Do I need to replace my POS?
No. BiteBuddy can work as a separate direct online ordering channel alongside your existing POS.
Can I still use DoorDash or Uber Eats?
Yes. Many restaurants use BiteBuddy for direct pickup orders while keeping delivery apps for delivery demand or customer discovery.
How do orders arrive at the restaurant?
Orders can arrive on a store-side tablet, with printer workflow support available depending on the setup.
Do you upload the menu for us?
Yes. Send us your menu in the format you already have, and we’ll help prepare the online ordering menu.
Is online payment required?
No. Online payment is optional. If enabled, a separate payment processor account may be required, and card processing fees apply separately.
Who is this best for?
BiteBuddy is best for small and mid-sized local restaurants that want a direct pickup ordering channel without a full POS migration.
Keep your POS. Add direct online ordering.
If your restaurant is ready to start taking direct pickup orders, BiteBuddy can help you launch with less setup work on your side.